One of the tactics that telephone salespeople use when selling group vacations is they try to use the friends and family program. They will call someone up and discuss how they can get a group rate if they go with five friends or family on a vacation. Then they ask if they can name five friends who might be interested in going and ask if it is okay if they call them so they can explain it all and then all the group can talk together later and the salesperson will call back to confirm.
This allows the salesperson one-on-one with all the parties or several different people and then allow them to talk amongst themselves. Then they leave the door open by asking permission to call back later and attempt to close the sale. This is one way that telephone salespeople try to book group vacations and it is a tactic that works very well.
Many people who go on group vacations and are sold these vacations over the phone are actually quite happy that they went on a vacation even though they don't like telephone salespeople. Usually telephone sales of this type are against the law however, if you have done business with a cruise line, travel agency or specific credit card companies they may have got your name from a list and are now calling you because you are already a previous customer and that is allowed by law. Please consider all this in 2006.
"Lance Winslow" - Online Think Tank forum board. If you have innovative thoughts and unique perspectives, come think with Lance; http://www.WorldThinkTank.net/wttbbs/ |
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