In today's fast-paced business world salespeople must also keep up the service to their customers. Often salespeople will make their rounds and will use their cell phone while driving to make sales calls. In some states it is against the law now to drive while talking on a cell phone. In other states you are allowed hands-free units. But in all states of mind the salesperson must listen to the customer.
It is not easy to listen to the customer and drive a car at the same time in heavy traffic in the larger cities in the United States of America. But this is what the top salespeople now have to do. They have to set up sales meetings as they drive, make appointments and even close deals on the phone. Perhaps they might have to also do cold calls and drum up new business.
Most good salespeople can do all these things at once and are very good at multitasking. However, remember it is sometimes dangerous when you do not have your full attention on the road and the last thing you want to do is break your nose on your airbag if you make a mistake.
Meanwhile if you do not concentrate on your customer and listen to everything they say then you are not fulfilling your responsibilities as a salesperson, a problem solver and a company customer service representative. I do not offer solutions, I am only stating the facts and I hope you will think on this in 2006.
"Lance Winslow" - Online Think Tank forum board. If you have innovative thoughts and unique perspectives, come think with Lance; http://www.WorldThinkTank.net/wttbbs/ |
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